Based in Maple Ridge · serving Vancouver & the Lower Mainland
Mon to Sat, 8 to 6
Based in Maple Ridge · serving Vancouver & the Lower Mainland
Mon to Sat, 8 to 6
Commercial and hotel
Lobby stone takes more punishment between November and March than the rest of the year put together. Winter arrives through the front door on people's shoes: grit that scratches and salt that eats at the finish.
Free estimate, on site, with no obligation.
We restore and maintain marble, granite and terrazzo in hotels and strata buildings across the Lower Mainland, scheduled around the building rather than the other way round.
It is worth being specific, because commercial wear does not look like domestic wear and it should not be treated the same way.
It wears in a path, not evenly. Door to elevator, door to desk. The traffic lane goes flat within months while the corners keep their finish for years. That contrast is the tell, and it is also the trap: polishing only the worn lane leaves a sheen that never matches, and the floor looks worse than before anyone touched it.
Grit does most of the damage. Sand and street dirt come in on wet shoes from October through March and get ground in under every step. Luggage carts and wheeled cases add scuff lines that no home floor ever sees.
Cleaning crews are a factor too, and not their fault. Whatever is on the cart gets used, and a lot of general-purpose products are acidic enough to take the finish off marble over time.
The stone underneath is nearly always sound. What has gone is the surface, and that is what comes back.
A one-time polish brings a floor back. It does not stop the same traffic dulling it again, and on a busy entrance that happens faster than most boards expect.
The floors that look consistent year-round are the ones on a schedule: attention to the entrance path more often, the whole floor less often, timed before the wet season rather than after the damage shows. It costs less than letting it slide until full restoration is the only option, and it is easier to put in a budget as a recurring line than as an emergency.
What that schedule looks like depends on your actual traffic pattern rather than a generic timeline, which is something we work out from the floor rather than from a table.
Need help with commercial and hotel stone care?
If you sit on a council or manage a building, you already know the work is only half of it. The other half is presenting something to people who were not there when the floor started looking tired.
The cycle we see, and Rob confirms this is how it actually goes: somebody notices the floor. It comes up at a meeting. A quote is requested, sometimes alongside two others. Then it waits for budget approval or an AGM.
So the quote is built for that. It is emailed to you in writing after the on-site visit, with enough detail to go in front of a council, and it costs nothing whether or not the work goes ahead. You are not committed to anything until the work is approved, and the number does not change between the meeting and the job.
One thing worth doing early: if your depreciation report is coming up for renewal, get the stone looked at before the engineer writes anything down. Worn stone often gets flagged for replacement when what it needs is restoration, and those are very different numbers in a reserve fund.
Hotel lobbies get the same wear as a strata entrance with more of it, plus the part that makes them different: the floor cannot be closed.
That is what the dust-free process is for. Water holds the dust down and what is left is captured at the tool, so there is no cloud settling on reception furniture or drifting into air returns. Work happens overnight or in quiet hours, scheduled around check-in rather than through it, and the area gets contained so foot traffic keeps moving past it.
We restore the marble at the Fairmont Chateau Whistler, and we work in hotel lobbies and guest bathrooms elsewhere across the region.
Usually the first question a facility manager asks, and reasonably so.
On timing: commercial floors run from a day to a week depending on size and condition, and that is settled before anything is scheduled rather than discovered partway through.
Want your building’s stone looked at?
778-862-4998
Lobbies all over the Lower Mainland. Downtown Vancouver and the West End, Yaletown, Coal Harbour and False Creek, North and West Vancouver, Burnaby, the Tri-Cities, Richmond, Surrey and White Rock, and Whistler.
What moves the price: the size of the area, its condition, the type of stone, the finish, and access and timing, since overnight work is factored into the quote rather than added afterwards. Our pricing page has the detail.
Marble, limestone, travertine, granite and terrazzo floors polished and restored across Greater Vancouver. Dust free, in place. Free on-site look.
Lobby and common-area stone maintained and restored for strata councils and property managers across the Lower Mainland. Quotes written for an AGM. Dust free.
Marble floor polishing and restoration across Greater Vancouver. Dull, worn and etched floors brought back in place, dust free. Free on-site look.
It comes down to how deep the damage goes. A floor that has simply gone flat along the traffic path usually needs honing and polishing. Chips, cracks and lippage are repairs and they come first. If the stone is sound and only the surface has worn, which is the usual case, it is a finish job rather than a replacement one. We look at the floor and tell you which, before quoting.
Grit. From October through March, rain brings sand and street dirt in on every shoe, and it acts as an abrasive under each step. Wheeled luggage and carts add to it. That is why we suggest booking maintenance before the wet season rather than after the dull patches have already appeared at the entrance, since the damage is cumulative and the deeper it goes the more has to come off.
No. The process is dust free, the work area is contained, and it can be scheduled overnight or in your quiet hours. Hotel lobbies and busy retail entrances cannot close for days and are not asked to. What we do need is a conversation about timing early, because that usually shapes the schedule more than the work itself does.
The on-site look is free and the written quote is emailed to you afterwards, with enough detail to put in front of a council. You are not committed to anything until the work is approved, and the number does not move between the meeting and the job. If your depreciation report is coming up, it is worth having the stone assessed before the engineer writes it up, because worn stone often gets flagged for replacement when restoration is what it needs.
A topical sealer is the wrong choice for marble, whatever the label promises, because it sits on top of the stone and eventually peels, yellows or turns slippery. A penetrating sealer absorbs instead and leaves the stone able to breathe. Worth knowing either way: sealing helps stone resist staining, it does not make it stain-proof, and it does nothing to prevent etching on any stone.
It follows your traffic rather than a calendar. Entrance paths and the areas near elevators need attention far more often than quiet corners, so a sensible schedule treats them differently rather than doing the whole floor each time. We build it around where your building actually wears, which is something we can only see by looking at the floor.
Send a photo or call. We will look at it on site and tell you honestly whether it is worth doing.
Free estimate. No obligation.
